We aim to process and ship all orders within 1-2 working days. You will receive your package approximately 2-6 business days after its shipped. *See shipping page
Unless we shipped the wrong item or size, Yes, you are responsible for getting your return item(s) in its original state, back to our warehouse.
We recommend that you obtain a tracking number when returning your package. If packages are not checked in at the warehouse and you do not have tracking the return may not be processed.
see shipping page for process.
Please check Returns & Exchanges.
A tracking number email will be sent to you once your order is shipped out. You can track the items on the shipping company web site. We usually ship with Canada Post, or UPS.
Yes, but only if your return request is made within 30 days of your original order.
Sale items are not eligible for refunds.